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Effective Date: January 1, 2026

North Home Power (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect personal information you voluntarily provide, including but not limited to:

Name
Phone number
Email address
Address or postal code
Details related to service inquiries or quote requests

We may also collect limited technical information automatically, such as:

IP address
Browser type
Pages visited on our website

2. How We Use Your Information

We use your personal information to:

Respond to inquiries and quote requests
Schedule services or consultations
Communicate about our services
Improve our website and customer experience
Comply with legal and regulatory obligations

We do not sell or rent your personal information.

3. Consent

By submitting your information through our website, forms, or advertisements, you consent to the collection and use of your information as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions.

4. Disclosure of Information

We may share personal information only when necessary:

With service providers or contractors assisting us (e.g., CRM, hosting, communications)
When required by law, regulation, or legal process

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.

Information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Cookies and Tracking

Our website may use cookies or similar technologies to enhance functionality and analyze site usage. You may disable cookies through your browser settings, though some features may not function properly.

7. Access and Correction

You have the right to request access to your personal information and request corrections if it is inaccurate or incomplete. Requests must be made in writing using the contact details below.

8. Third-Party Links

Our website may contain links to third-party websites. North Home Power is not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or how we handle personal information, please contact:

North Home Power

705 535-2300

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Privacy policy

About us